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Patient Support Desk · Open 24/7

Find a Patient

Enter a Patient ID to see the current status, care team and billing.

Check a patient record

No need to call the ward. Enter the Patient ID to see real-time admission status, the care team, the clinical history and the itemised bill.

Where do I find the Patient ID?

  • On the admission slip given at reception.
  • ID numbers typically contain 10-15 characters
  • In any message or email the hospital has sent you.

Need Additional Help With Your Shipment?

Our customer service team is available to assist you with any questions or concerns about your shipment.